“Analyzing Mental and Perceptional Factors Influencing on Customer Satisfaction and Its Role on Word-of-Mouth: Mediating Role of Customer Commitment. ”. Journal of Basic and Applied Research in Biomedicine 4, no. 1 (May 5, 2022): 31–36. Accessed May 21, 2025. https://jbarbiomed.com/home/article/view/178.